Privacy Policy

Effective Date: August 13, 2026
Last Updated: August 13, 2026

The Dragon and the Rose respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact the shop, book a service, register for an event, or otherwise interact with us.

In this policy, “The Dragon and the Rose,” “we,” “us,” and “our” refer to The Dragon and the Rose.

Information We Collect

We may collect information that you provide directly to us, including:

  • Your name

  • Email address

  • Telephone number

  • Appointment or booking details

  • Your selected service or practitioner

  • Preferred appointment dates and times

  • Messages, questions, and other information you choose to provide

  • Event or class registration information

  • Payment and transaction information

  • Communications sent through our website, email, telephone, or social media

If you include personal information about your spiritual concerns, relationships, health, or reason for seeking a service, we use that information only as reasonably necessary to respond to your request or provide the requested service.

Please do not submit medical records, financial account numbers, government identification numbers, passwords, or other highly sensitive information through our website forms.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect limited technical information, including:

  • IP address

  • Browser and device type

  • Operating system

  • Approximate location derived from your IP address

  • Referring website

  • Pages viewed

  • Website interactions

  • Date and time of your visit

This information may be collected through cookies and similar technologies used to operate, secure, measure, and improve the website.

How We Use Information

We may use personal information to:

  • Respond to questions and contact requests

  • Schedule, confirm, reschedule, and provide appointments

  • Provide readings, cleanses, energy healing, classes, events, and other requested services

  • Process payments, deposits, refunds, and receipts

  • Communicate about appointments, purchases, events, and schedule changes

  • Maintain business, transaction, tax, and accounting records

  • Operate, secure, maintain, and improve our website

  • Prevent spam, fraud, misuse, and other harmful activity

  • Comply with applicable legal and regulatory requirements

  • Send promotional emails or text messages when you have provided any consent required by law

How We Disclose Information

We may disclose personal information to service providers that help us operate our website and business. These may include providers of:

  • Website hosting

  • Contact-form processing

  • Appointment scheduling

  • Payment processing

  • Email and text-message delivery

  • Analytics

  • Data storage

  • Technical support

These providers may process information only as permitted by their agreements with us and applicable law.

We may also disclose information when reasonably necessary to:

  • Comply with applicable law or a lawful request

  • Protect the rights, property, or safety of our customers, practitioners, employees, or others

  • Investigate fraud, misuse, or security incidents

  • Enforce our agreements

  • Complete a merger, acquisition, sale, or other business transfer

We do not sell personal information for money. We do not share personal information for cross-context behavioral advertising.

Booking and Payment Providers

Appointments and payments may be processed through third-party providers, including Calendly and Stripe. These providers process information according to their own privacy policies and terms.

When payment information is handled by a third-party payment processor, we do not directly receive or store your complete payment-card number.

Cookies and Analytics

Our website may use cookies and similar technologies for essential website functions, security, preferences, analytics, and performance.

You can manage cookies through your browser settings. Disabling certain cookies may affect how the website functions.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide the requested products or services

  • Manage appointments and customer communications

  • Maintain required business and financial records

  • Resolve disputes

  • Enforce our agreements

  • Comply with legal obligations

The applicable retention period depends on the type of information, how it is used, and any legal or operational requirements.

Your Choices and Privacy Rights

Depending on where you live and the laws that apply to our business, you may have the right to request that we:

  • Confirm whether we maintain personal information about you

  • Provide access to certain personal information

  • Correct inaccurate personal information

  • Delete certain personal information

  • Explain how we collect, use, or disclose personal information

These rights may be subject to legal exceptions. We may need to verify your identity before completing a request.

You may unsubscribe from promotional emails by following the unsubscribe instructions in the message. You may withdraw consent to promotional text messages by replying STOP.

We will not discriminate against you for exercising an applicable privacy right.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

No website, electronic transmission, or storage system is completely secure. We cannot guarantee the absolute security of information submitted to or maintained by us.

Third-Party Websites

Our website may link to third-party platforms such as Meetup, Instagram, Google, Yelp, scheduling providers, and payment processors.

We do not control these third parties. Their websites, services, privacy practices, and terms are governed by their own policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we make changes, we will post the updated policy on this page and revise the “Last Updated” date.

We may provide additional notice when required by law or when a change materially affects how we use personal information.

Contact Us

If you have questions or requests concerning this Privacy Policy, contact:

The Dragon and the Rose
1010 N Batavia St., Unit H
Orange, CA 92867
(714) 569-0100
thedragonandtheroselegacy@gmail.com